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Privacy Policy

Last Updated: 24th July 2024

This Privacy Policy describes how Chain.fm ("we", "our", or "us") collects, uses, and shares your personal information when you use our services, website, and applications (collectively, the "Service").

1. Information We Collect

1.1 Information You Provide to Us

We collect information you provide directly to us, such as when you create an account, use our Service, or communicate with us. This may include:

  • Account information (e.g., name, email address, password)
  • Profile information (e.g., profile picture, bio)
  • Content you create, share, or post on our Service
  • Communications you have with us

1.2 Information We Collect Automatically

When you use our Service, we automatically collect certain information, including:

  • Log data (e.g., IP address, browser type, pages visited)
  • Device information (e.g., device ID, operating system)
  • Usage information (e.g., features used, content viewed)
  • Location information (with your permission)

1.3 Information from Third Parties

We may receive information about you from third parties, such as other users, partners, or public databases.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and customer service requests
  • Communicate with you about products, services, offers, and events
  • Monitor and analyze trends, usage, and activities in connection with our Service
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize and improve the Service and provide advertisements, content, or features that match user profiles or interests

3. How We Share Your Information

We may share your information in the following circumstances:

  • With your consent
  • To comply with legal obligations
  • To protect and defend our rights and property
  • With third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
  • In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company
  • In an aggregated and/or anonymized form which cannot reasonably be used to identify you

4. Data Retention

We retain personal information for as long as necessary to provide the Service and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Restriction of processing of your personal information
  • Data portability
  • Objection to processing of your personal information

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

6. Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

7. Children's Privacy

Our Service is not directed to children under the age of 13 (or other age as required by local law), and we do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].

By using our Service, you acknowledge that you have read and understood this Privacy Policy.